🔄

DORA ICT Change Management Process Template

Optimize ICT changes with DORA's comprehensive process template, enhancing efficiency through strategic planning, assessment, and execution.

Identify Change Requirements

Document Change Proposal

Conduct Impact Analysis

Plan Change Implementation

Perform Risk Assessment

Approval: Risk Assessment

Develop Communication Plan

Schedule Change Implementation

Implement Change

Monitor Change Effectiveness

Document Lessons Learned

Approval: Review Change Outcome

Close Change Request

Identify Change Requirements

Understanding change is critical; are you aware of the current and future demands? This task invites revolutionary thinking, where ideas flourish like flowers in spring. What challenges does your project face, and what needs improvement?

Intuition
Research
Team Discussions
Market Analysis
Feedback Collection

Current Change Requirements

Stakeholder Groups Involved

1

1. IT Team
2

2. Management
3

3. End Users
4

4. External Vendors
5

5. Customers

Lead Change Analyst

Supporting Documentation

Budget Estimation

Document Change Proposal

Capture your vision systematically. Without a blueprint, how will you build? With detailed proposals, convert a vision into reality, ensuring every aspect is understood and documented.

Proposal Title

Proposal Type

1

1. Strategic
2

2. Operational
3

3. Infrastructure
4

4. Compliance
5

5. Development

Expected Completion Date

Proposal Documents

Proposal Author

Conduct Impact Analysis

An essential task to foresee change ripples. Avoid surprises by assessing the terrain. Will change benefit or hinder your operations?

Identify affected departments.
Predict operational changes.
Evaluate resource needs.
Foresee potential disruptions.
Analyze stakeholder impact.

Detailed Impact Analysis

Impact Analysis Steps

1

1. Define Scope
2

2. Identify Affected Areas
3

3. Analyze Data
4

4. Compile Report
5

5. Review Findings

Impact Severity

1

1. High
2

2. Medium
3

3. Low
4

4. None
5

5. Unknown

Impact Analyst

Impact Report Distribution List

Plan Change Implementation

Plan, and plan well. Skipping this step is like launching a rocket without coordinates. Embrace structure, and chart the course for success.

Implementation Blueprint

Implementation Strategies

1

1. Agile
2

2. Waterfall
3

3. Incremental
4

4. Phased
5

5. Parallel

Primary Objectives

Detailed Plan Outline

Implementation Planner

Perform Risk Assessment

The art of anticipating mishaps. What if things go wrong? Better to know now! Calculate and mitigate risks like a pro.

Risk Levels Identified

1

1. Critical
2

2. High
3

3. Medium
4

4. Low
5

5. Negligible

Mitigation Plans

Risk Assessment Checklist

1

1. Identify Risks
2

2. Analyze Consequences
3

3. Develop Mitigation
4

4. Assign Responsibilities
5

5. Monitor Continuously

Risk Assessment Documents

Risk Assessment Team Lead

Approval: Risk Assessment

Perform Risk Assessment
Will be submitted

Develop Communication Plan

Communication forms the backbone of any change. Are you ready to broadcast the right message at the right time?

Communication Plan Approvals

Communication Channels

1

1. Email
2

2. Intranet
3

3. Meetings
4

4. Newsletters
5

5. Social Media

Communication Materials

Communication Strategy Outline

Head of Communications

Schedule Change Implementation

Time is of the essence. But when should change occur? Carefully align timelines to ensure the smoothest transitions.

Start Date

End Date

Priority Level

1

1. High
2

2. Medium
3

3. Low
4

4. Critical
5

5. Deferred

Project Scheduler

Estimated Duration (Days)

Implement Change

The moment of truth—time to execute and see plans in action. Execution requires precision and attentiveness to detail to make dreams a reality.

Implementation Steps

1

1. Verify Systems
2

2. Execute Plan
3

3. Monitor Progress
4

4. Adjust Strategy
5

5. Confirm Completion

Implementation Lead

Implementation Issues and Resolutions

Proof of Implementation

Resources Utilized

Monitor Change Effectiveness

Is the change really effective? The answer lies here. Dive deep and observe, study alterations, and measure success.

Monitoring Reports

Metrics Monitored

1

1. Performance
2

2. User Satisfaction
3

3. Cost Efficiency
4

4. Time Effectiveness
5

5. Error Reduction

Preliminary Observations

Overall Change Outcome

1

1. Highly Effective
2

2. Effective
3

3. Neutral
4

4. Less Effective
5

5. Ineffective

Evaluation Supervisor

Document Lessons Learned

Reflect, document, and enhance future endeavors. What pearls of wisdom have emerged from this experience?

Detailed Lessons Learned

Reflection Process

1

1. Gather Feedback
2

2. Analyze Outcomes
3

3. Identify Trends
4

4. Document Insights
5

5. Share Findings

Supporting Evidence

Learning Coordinator

Future Recommendations

1

1. Improve Planning
2

2. Enhance Communication
3

3. Increase Resources
4

4. Optimize Processes
5

5. Engage Stakeholders

Approval: Review Change Outcome

Monitor Change Effectiveness
Will be submitted
Document Lessons Learned
Will be submitted

Close Change Request

The journey concludes here. Close it correctly with a proper wrap-up. Did this change meet its goals? Have every detail checked off.

Closure Activities

1

1. Final Review
2

2. Close Documentation
3

3. Notify Stakeholders
4

4. Update Records
5

5. Archive Files

Closure Coordinator

Closure Documents

Closure Status

1

1. Successful
2

2. Partially Successful
3

3. Unsuccessful
4

4. Deferred
5

5. Cancelled

Subject

Change Request Closure Notification

Body

Browse all templates Edit in Process Street

Stay updated—subscribe to our blog!

More templates like this

🗂️

Business Continuity Planning (BCP) Template for DORA

🛠️

Crisis Management Process Template for DORA

📝

DORA Post-Incident Review (PIR) Template

📈

DORA Incident Escalation Process Template

🛡️

Cybersecurity Incident Logging Template for DORA

📊

DORA Key Risk Indicators (KRI) Dashboard Template

View all Risk Management templates